Privacy Policy

Privacy Policy

We process your personal data in accordance with the legal provisions such as the General Data Protection Regulation. As of 25 May 2018 this legislation applies throughout the European Union. This European legislation imposes extensive requirements on measures that organizations in the member states must take to process personal data in such a way that privacy requirements are guaranteed.

If you have questions or complaints about your data and the protection of your privacy, you can contact is part of Peppercoin B.V..

Telephone: +31 77 79 20 000 
E-mail: [email protected]

Minckelersstraat 7
5916 PE Venlo
The Netherlands

Company Details
Chamber of Commerce: 75156016 te Venlo
VAT number: NL.860162928B01

Privacy Legislation                                                                                                                                                                                                                                                       
According to General Data Protection Regulation, it is important to clearly let you know which legal grounds we have to use the data you provide. We need this particular information for the agreements between and yourself. To be specific we mean the data concerning your orders, quotation requests and guarantee issues. The cases where this applies:

- Placement of an order
- Delivery of your order
- Returns or Repair
- Contact with our Customer Service

In addition to these cases, we may use your data for legitimate interest. will do this to provide an optimal user experience on our website. These are some of the cases this may occur :

- Your customer account
- Your visit to the website
- Contact with our Customer Service
- E-mail contact and newsletter
- Sales Promotions- Social Media

It is also possible that we have a legal obligation to use your data. For example in the event of suspected fraud, but also our administration for the Tax Authorities (your invoice, payment and order data are stored), we are bound by Dutch law to store this administrative information for at least 7 years.

Personal data uses the following personal data for optimal service:

- First and Last Name
- Billing address  
- Shipping address (if different from billing address) 
- E-mail address
- Language                                                                          
- Sex (if provided)
- Date of Birth (if provided)
- IP-address


Your data will only be passed on to other parties if this is necessary to optimize service. Some of these parties are:

- Delivery services (like PostNL, DHL or UPS). This is necessary to guarantee we deliver your order to the correct address.         

- Online payment services. Of course you want your payment to be processed properly and safely.

- IT service providers and parties who collect online reviews for

- Service providers of online marketing for performance-based marketing & dynamic remarketing.

Data storage

Your data is stored in various databases. The strictest security measures always apply to this storage. In principle, your data is stored in the EU. In the event that your data is stored in countries outside the EU, your privacy is protected in an appropriate way. This has been officially established for various countries and various American parties have registered under the so-called Privacy Shield.

Storage period

Your data will not be saved any longer than strictly necessary. For example, we are legally obliged by the tax authorities to keep your data from our administration for 7 years (your invoice, payment and order data are stored). We save the registration for our newsletter as long as you wish to receive the newsletter. You have the option to withdraw the permission to send newsletters at any time.

View, modify or delete data

You have the right to view, modify or delete your personal data. In case you would like to change, delete or modify your data, you wil be able to do this in your customer account on our website. You can also ask us to do it for you, this can be done by a request by  handwritten letter or by e-mail. This way you can always object to the use of your information for marketing purposes. Deregistering for the newsletter is easily done by clicking the link at the bottom of the newsletter.


We make every effort to ensure the reliability, safety and integrity of the data we collect. Our entire website is encrypted with a secure socket layer (SSL) connection. SSL is a method to securely exchange data between the website and the web browser on the internet. This means that your personal details are always fully protected and are encrypted on the internet. This way eavesdroppers will not get any  chance. If you have any questions or comments about the privacy policy of please feel free to contact our customer service, we are happy to help you. 


We use cookies to maintain your customer information. In addition, it helps us understand how customers use our website and how we can make the customer experience even better. We also use cookies for marketing purposes. We also use JavaScript on our website. JavaScript is often used in combination with cookies and (web) beacons. An example of its usage is that the website will register what the customer puts in  the shopping basket. When closing or ignoring the cookie pop-up on our website you automatically accept the use of these cookies. All information we collect is stored confidentially and anonymously. If you wish not to receive cookies while shopping at you should use the settings of your preferred browser to block cookies.

Perfomance based marketing & dynamic remarketing uses performance-based marketing and dynamic remarketing services from external suppliers. This way of online marketing is a fair because the advertiser only reimburses for actual and measurable results. In order to be able to compensate for this measurable result, a match must be made between the publisher / website that the visitor has forwarded and the transaction that has been generated by this.  

In order to use these services, we provide anonymous transaction data. This data concerns; product descriptions, sales value, and demographic and geographical characteristics. These can not be traced back to a person and are only used and shared for statistical purposes. In addition to the anonymous transaction data, we provide the following data that belong the AVG / GDPR; 1) pseudonymized transaction IDs. These transaction IDs are not shared with third parties and are only used for validation purposes. 2) Your IP address is also passed on through the technical process. This address is only stored anonymously in the systems of suppliers.

For these services our partners store data, also so-called affiliate cookies and matching processes are used. The use of affiliate cookies, matching data and the storage of data does not endanger the privacy of the visitor of our website.

No consumer profiles (behavioral user profiles) are created for the services provided by these suppliers. With regard to the data processing within the AVG / GDPR, we rely on the processing basis for Justified Interest. We do however need to inform our visitors about the usage. A processing agreement has been concluded with these suppliers for the storage and processing of the transaction data.

Service: Perfomance Based Marketing
Cookie Lifetime: 30 days
Privacy Policy:

Service: Perfomance Based Marketing
Cookie Lifetime: 100 days.
Privacy Policy:

Website statistics using Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and with which we can analyze the use of the website. The information generated by the cookie about your use of this website is usually forwarded to a Google server in the USA and stored there. In case of activation of the IP anonymisation on a website, your IP address will be cut off within the member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of, Google will use this information to evaluate your behaviour on our website, to compile reports on website activity and to provide other services relating to website activity and internet usage. The information sent by your browser will not be merged with other data from Google.

You can prevent the cookie storage by a corresponding setting of your browser software. You can also prevent Google from collecting the data generated by the cookie and related to your use of our website (including your IP address), as well as the processing of this data by Google by downloading the browser plug-in that is available via the following link:

Social & Sharing plug-ins from Facebook, Google+, Twitter, Instagram, Pinterest & AddThis

On our website so-called social plug-ins ("plug-ins") of the social networks Facebook and Google+, and microblog services Twitter and Instagram are used. These services are provided by the companies Facebook Inc., Google Inc., Twitter Inc. and Instagram LLC. ("provider").

When you visit a page of our website that contains a social plugin, your browser makes a direct connection to the servers of Facebook, Google, Twitter or Instagram. The content of the plug-in is sent directly to your browser by the relevant provider and integrated into the page. Through the integration, the plugin providers receive the information that your browser has received from the relevant page of our website, even if you do not yet have a profile or are not logged in to one of these providers. This information is sent by your browser directly to a server of the relevant provider in the USA and stored there. If you are logged into one of the services, the providers can assign the visit to our website directly to your profile on Facebook, Google+, Twitter or Instagram. In addition, social share plugins (eg "share" button) of bookmarking services such as AddThis and Pinterest are active on our website.

If you interact with the plugins, for example with the "Like", the "+1", the "Tweet" or share on "Instagram" button, the corresponding information is also sent directly to a server of the provider and there The information you send will also be posted on the social network, on your Twitter or Instagram account and shown to your contacts there.The purpose and scope of the collection of data and the further processing and use of data by the providers as well as your rights and ways to protect your privacy, consult the privacy policy of the providers.

- Facebook Privacy Policy:
- Google Privacy Policy:
- Twitter privacy policy:
- Instagram privacy policy
- Pinterest's privacy policy:
- AddThis privacy policy:

If you do not want Google, Facebook, Twitter, Instagram, Pinterest or AddThis to show the information collected on our website directly on your profile, you must log out from the relevant service before you visit our website.

You can completely prevent the loading of plug-ins with a add-on for your browser, for example with a script blocker such as "NoScript" (

Protect your own privacy!

You are responsible of your own online privacy. You can do this by customising your privacy settings on your PC, Smartphone, tablet etc. and by regularly deleting your cookie history. Most Internet browsers are currently set to accept cookies by default. You can reset your browsers to refuse all cookies or to indicate when a cookie is being sent.

Please note that it is possible that some functions on our and probably many other websites will not function correctly if cookies are disabled in your browser.

And last but not least: do not forget to carefully set the privacy settings of all your Social Media accounts.


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